Privacy Policy
Effective July 10, 2026
Privacy questions or requests? Email hello@solostay.travel.
Section 1
Information we collect
SoloStay may collect information you provide directly, including account details, contact information, booking-related details, reviews, support messages, and travel preferences.
Section 2
How we use information
Information is used to operate the service, support booking and account experiences, communicate with travelers, improve SoloStay details, and maintain SoloScore.
Section 3
Information sharing
SoloStay may share information with hotels, payment processors, booking providers, infrastructure vendors, and other service providers needed to operate the platform. SoloStay does not sell personal data.
Section 4
Data security
SoloStay uses reasonable security practices to protect information in transit and at rest. Payment processing is handled by compliant payment and booking partners.
Section 5
Your choices
Travelers can request access, correction, or deletion of personal data through account settings or by emailing hello@solostay.travel.
Section 6
Cookies and similar technologies
SoloStay may use cookies or similar technologies to remember preferences, understand service usage, and improve the experience.